Frequently Asked Questions

We have prepared a set of common questions we get on Public Liability Insurance to help you in the process. Please also read our Guide to Public Liability Insurance which provides all the information you will require.

Yes. Your refund will be processed on a Pro-Rata Basis – subject to Hastings Insurance Admin Fee, which is non-refundable.

The Policy does not restrict you to one location and covers you for multiple locations in the Republic of Ireland.

No. The policy provides cover for a minimum 12 month period.

You can request the Indemnity Letter by logging into your client portal and selecting the Indemnity Letter option. The fee for this letter is €35.

Once you purchase the policy online, your documents will be accessible in your client portal under the Policies section.

No. This is an online facility so you will need to make payment by either Visa Debit or Credit Card when prompted before purchasing cover.

No, this policy can only be quoted and purchased via our website for listed occupations.

No, there is no direct debit facility therefore payment in full is required in order to purchase cover.

Employer’s Liability cover may be added mid-term, subject to eligibility. To arrange this, log into your client portal and select the Policy Alterations option under the Policies section.

This is not possible unless there is a legal partnership in place.

Ensure your password meets the following criteria:

At least 8 characters long.
Includes uppercase and lowercase letters.
Contains at least one number and one special character (e.g., !, *, &, $).

Click the "Forgot Password" link on the login page. You will receive an email with a link to reset your password.
If you do not receive the email:

1)    Check your junk or spam folder.
2)    Ensure that the email address you entered is correct.  
3)    Ensure the email address provided matches the one used to set up your Publicliability.ie account.

You will need to log in and create a new quote and purchase a new policy. Unfortunately, we cannot backdate cover to a past date.

No, cover cannot be backdated. You will need to log in and create a new quote to purchase a new policy.

Our policy is an annual policy; unfortunately, we cannot provide quotes for one-off events through this website.
To request a quotation for one-off events, please visit https://www.hastings.ie/business, complete the relevant business enquiry form, and a member of our team will get in touch with you shortly.

Yes, please use the following link to obtain a quote for health and fitness-related activities: https://www.publicliability.ie/health-and-fitness-instructors/ 

No, this website cannot quote for tradesmen or occupations not listed.
To request a quotation, please visit https://www.hastings.ie/business 
complete the relevant business enquiry form, and a member of our team will get in touch with you shortly.

Unfortunately, we cannot add Professional Indemnity to your policy. We can only provide quotes for Public Liability and Employers Liability.
To request a quotation, please visit https://www.hastings.ie/business 
complete the relevant business enquiry form, and a member of our team will get in touch with you shortly.

What Is Public Liability Insurance

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